Refund

Request a Refund

Refund Policy for TweetChat

Effective Date: 07/03/2025

At TweetChat, owned by Pixelways, INC., we strive to provide a seamless user experience. If you are unsatisfied with any of our paid services or features, please review our Refund Policy below.


1. No Refunds for Subscription or Premium Features

All purchases, including subscriptions, premium features, or upgrades, are final and non-refundable. Due to the nature of our digital service, once a payment is made, it cannot be refunded.

2. Refund Exceptions

In exceptional cases, such as:

  • Duplicate charges
  • Unauthorized transactions
  • Service errors caused by TweetChat

We may review your request for a refund. To qualify, you must contact us within 30 days of the transaction date.

3. How to Request a Refund

To request a refund, please contact our support team with the following details:

  • Your registered email address
  • Transaction ID or proof of purchase
  • Reason for refund request

Send your request to support@tweetchat.me.

4. Refund Processing

If approved, refunds will be issued to your original payment method within 7-10 business days. Processing times may vary depending on your financial institutions.

5. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Any updates will be posted on this page with an updated effective date.


6. Contact Us

For questions regarding our Refund Policy, please contact us at:

Email: support@tweetchat.me


Note: Please ensure you review your purchase details carefully before completing transactions, as refunds are limited to the conditions specified above